PRIVACY POLICY

PRIVACY POLICY

Who we are

Our website address is https://pasteltrainer.co.za. We are protected by an SSL certificate.

This privacy policy discloses the privacy practices for X-Quiz-IT Consulting Studio cc. This privacy policy applies solely to information collected by this website. It will notify you of the following:

 

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

X-Quiz-IT Consulting Studio cc believes strongly in protecting the privacy of users of its web site. There may be times when you will register for downloads on X-Quiz-IT Consulting Studio cc; you may be required to provide X-Quiz-IT Consulting Studio cc with personal information. 

X-Quiz-IT Consulting Studio cc will not sell to any third party your name, address, e-mail address and member name, unless you provide your informed consent, except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant.

X-Quiz-IT Consulting Studio cc allows access to database information by third-parties providing technical services, such as e-mail, but only to the extent necessary to provide you with those services.

In those instances, the third-party is bound by these terms.

Your informed consent shall be in the form of an “opt-in” or similar policy.

You understand and agree that X-Quiz-IT Consulting Studio cc may disclose to third parties, your postal/zip code, but only in the form of aggregated information.

X-Quiz-IT Consulting Studio cc reserves the right to offer you third party services and products based on the preferences that you identify during the registration process and based on your subsequent preferences; such offers may be provided to you by X-Quiz-IT Consulting Studio cc.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to any company for further processing, marketing, profiling, or any other reason.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Any data we hold about you, we do so for necessary and legitimate business reasons.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

What Data We Collect

Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Data we Collect in More Detail

We’ve broken this down into sections to make it easy to understand what data we collect:-

  1. As a visitor
  2. Contacting us through our contact form
  3. Purchasing a product
  4. Signing Up as an Affiliate
  5. Comments
  6. Media

1. As a Visitor

You’re a “visitor” if you browse the X-Quiz-IT Consulting Studio cc.com website but don’t submit any personal information about yourself.

For example, if you visit this website and take a look through our blog content, our sales pages, and the knowledge base without signing up for anything, then you’re a visitor.

2. Contacting us through our Contact Form

If you want to contact us, you can use our contact form here.

When you send us a message through our contact form, a user account will be automatically created on our site.

When you submit a message to us, we keep the following data:-

  • Email address
  • First name
  • Last name
  • Content of any messages that you send to us

We store this data on our site for the following reasons:-

  • Compliance – to keep a record of where our leads came from
  • Testing – to optimize and improve the newsletter sign up forms that we display
  • Relevance – we try not to show a form that you’ve already signed up for

This allows our team to reply to the message that you’ve sent us through our support system.

You will never receive marketing related messages by contacting us through our contact form unless it specifically relates to the message that you’ve sent us.

Please note that the message you send is private and only available to team members at X-Quiz-IT Consulting Studio cc.

3. Purchasing a Product from Us

When purchasing a product from us, we collect the following data:

  • First name
  • Last name
  • IP address
  • Email address
  • Billing address
  • Country of residence
  • Post code
  • Affiliate ID (of the affiliate that referred you)
  • Comments
  • Media

Please note that this data is captured when you submit an order on our checkout page regardless of whether you complete the purchase of the product.

This allows us to send you emails about product updates (such as new features that have been released), policy updates, and any other information related to the product that you’ve purchased.

These emails are designed to improve your product experience but you can opt-out at any time by clicking the “Unsubscribe” link at the bottom of any email you receive.

4. Signing Up as an Affiliate

X-Quiz-IT Consulting Studio cc operates an affiliate program. Registered affiliates can refer customers and receive a commission. This affiliate system operates independently of the processes described above.

To clarify: you won’t be signed up for our affiliate program unless you submit a request to do so. Each application is review manually. If your application is reviewed, we’ll add the data that you’ve provided to our system. The signup page for our affiliates is here.

We hold the following data about our affiliates:-

  • First name
  • Surname
  • Email address
  • Company name
  • Date of signup
  • Company VAT number
  • Full Invoice address
  • Website URL
  • Payfast email address
  • Description of how you promote X-Quiz-IT Consulting Studio cc
  • Yes/No as to whether you accept our terms and conditions

We hold this data for the following reasons:

Payouts – the email address, company details, and personal details are needed to pay our affiliates and produce invoices

Compliance – We need your web site details and method of promotion so that we verify that the quality of referrals meets our criteria for eligibility.

For example, if we make a change to the commission levels, we’ll let you know about it through email.

As with all emails from us, you can opt-out at any time by clicking on the unsubscribe link at the bottom of any email.

We also store data about the referrals that you make as an affiliate. We’ll keep a traffic log of all the visitors that arrive through your affiliate link, all sales that you generate, and internal order numbers associated with those sales. This data is necessary to keep in order to track commissions and ensure that you’re rewarded for sales that you make.

5. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

This site may contain links to other Web sites and is not responsible for the privacy practices or the content of these Web sites. Furthermore, this site uses third-party advertising companies to serve ads when you visit the site.

One of these third-party advertising companies, Google, uses cookies to serve ads on this site. Google’s use of the DART cookie enables it to serve ads to you based on visits to this site and other sites on the Internet. You may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

1. Your Right to View Your Data

You have the right to see the data that we store about you. To request a file containing all your data, let our support team know.

We will reply to your request within 48 hours and will provide you with a file to your email address as soon as we’ve gathered the data.

The data will be provided to you in a structured, commonly used, and machine-readable format for portability.

2. Your Right to Modify Your Data

You have the right to modify personal data that we hold about you. You can modify your data by logging into the pasteltrainer.co.za site and navigating to the “My Account” page.

If you’re having difficulties updating your data, let our support team know and we’ll make the change for you.

3. Your Right to Have your Data Deleted

You have the right to request that we delete data that we store about you.

If you would like to stop receiving our email newsletter then you can click the “unsubscribe” link at the bottom of any of our emails. This will unsubscribe you from any future communications. If, for some reason, this doesn’t work then let us know and we’ll remove you manually.

If you would like your data to be removed from our affiliate program then you can send an email to [email protected] and we will action that request for you.

If you would like to have your support forum posts deleted, you can log into your account and delete those manually by clicking on the “Edit” button underneath each thread. Alternatively, let us know and we’ll handle that for you.

We can also delete all of your data from all systems that we own and operate. This includes all of the above.

4. Your Right to Express Any Concern About Our Use of Your Data.

If you have any concerns or questions about our use of your data in this policy, then let us know and we’ll get back to you shortly.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We do not collect banking details, debit, or credit card information. This information is held by Payfast, and is encrypted and transmitted in a secure way. You can verify this by looking for an “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, invoicing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Our Privacy Policy may change from time to time and all updates will be posted on this page.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you feel that we are not abiding by this privacy policy, you should contact us immediately via [email protected]
If you have any questions concerning the privacy policies of X-Quiz-IT Consulting Studio cc which are not covered in this statement, please contact us with your questions.

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