Sage Pastel • Tips and Tricks on a Pastel network

Sage Pastel • Tips and Tricks on a Pastel network

Tips and Tricks on a Pastel network

1.) Ensure the Sage Pastel folder is shared on the server with full access right to read and write
When Sage Pastel Accounting is installed on the server you will need to share the Sage Pastel folder with the other Sage Pastel users on the network.

  • Ensure that Network Discovery is turned On, on all the machines that need to access the folder
  • Ensure that Password protected sharing is turned off. If this is left on the map drive will not reconnect at logon and you will need to enter an Administrator password to access the drive
  • Ensure that when sharing the folder you share the folder with Everyone
  • Ensure that the permissions are set to read and write

2.) Do Not map the server to itself !!

While you need to map a drive to the Sage Pastel Folder from the workstation to the Sage Pastel Server (This is where Sage Pastel Accounting is registered as the server) you should never create a map drive on the Server itself to the Sage Pastel folder.

  • This creates a loop when trying to access Sage Pastel as the Server knows to look on the local drive but is then told to access the system using the mapped drive

3.) Ensure when mapping that you use the Server Name and not IP address

Sage Pastel Accounting uses a database called Pervasive, Pervasive identifies using server name and not IP address therefore you should always map to the Server Name.

4.) We recommend that a wired connection is used and not a WiFi connection

Sage Pastel Accounting uses a real-time or live database. This means that the database is constantly being accessed and changed. While WiFi has come a long way it is not recommended when running a live database. Due to the fact that Wi-Fi is subject to more interference than a wired connection on a live dataset this can result in packets of data being dropped the database not being updated correctly resulting in data corruption. Wired connections use Ethernet cables while WiFi users radio waves. Causes of Interference on a WiFi network:

  • Distance of the device from the WiFi router, the further away you are the weaker the signal strength
  • Glass, Concrete, Metal etc, radio waves travel around solid structures not through them
  • House hold appliances that use radio waves like Microwaves
  • Other WiFi networks in the vicinity
  • Other Devices that use WiFi

Tips and Tricks on a Pastel network

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