Quick Guide to allocating Receipts to Customers
As you enter a receipt in your cash book on the Receipts side and enter across the batches page you will get to a new screen that allows you to allocate your customers payment to the actual invoices.
There are three options displayed at the bottom left of the Open Item Screen:
Mark for Payment
Choosing this option will allow you to choose an invoice to allocate the payment to. This is the most accurate way of allocating to Original Invoices
If you use this option, Pastel will allocate the Credit Note to the oldest debt. This might not be the actual invoice to be credited, and the ageing will not be entirely accurate.
This option allows you to re-allocate a previous allocation while the line is still displayed in the batch.
The first option is the most accurate, and therefore the best one to use.
Click on MARK FOR PAYMENT.
A list of invoices for that customer will appear. Click on the Unallocated portion of the lines that are being credited, and fill in the amount.
A blue tick will appear next to the invoice.
Repeat if another invoice is being credited, until there is nothing left of the payment to allocate.
Once you have completed the allocation – Click on Save
Once all the allocations to your customers invoices are complete – Click on Close
This will return you to your batch so that you can process the next payment.
When you have captured all the receipts, you must UPDATE your batch.
At this time those entries will show on the customers statement.